Issue link: http://pgaofcanada.uberflip.com/i/1081896
18 | PGA OF CANADA - HIRING PRACTICES OF A PGA OF CANADA PROFESSIONAL RESUME & APPLICATION PROCESS: THE BASICS — SPELLING, PUNCTUATION A COVER LETTER THAT SPEAKS TO THE SPECIFIC JOB PAST EXPERIENCE (GOLF OR NON-GOLF RELATED) ACCOMPLISHMENTS FROM THAT EXPERIENCE CUSTOMER SERVICE SPECIFICS TEAM PLAYER MINDSET NO EMPLOYMENT GAPS EDUCATION PLAYING HISTORY KEY NO MATTER WHAT TYPE OF COURSE OR POSITION NOT WHERE BUT WHAT THEY HAVE STUDIED MOST IMPORTANT FOR EXCLUSIVE CLUBS HOW RESUMES GET ELIMINATED After the initial cut of resumes, hiring managers will dive deeper into the details that include: • Self–betterment − Certifications (ex: club fitting, teaching, professional development through the PGA of Canada and other resources). − Community involvement – serving on boards, charities (potentially beneficial for group / event sales). • Social media presence − A carefully-crafted social media profile is important. There is a large network of PGA professionals on social media. Get connected and present yourself in a professional way. • "Team player" history − Assistant manager positions in the fast food / restaurant industry. − Experience playing team sports at any level. INTERVIEW PROCESS: Not surprisingly, the interview is critical. However, hiring managers mention they are amazed at how unprepared candidates often are to talk beyond the resume.