Issue link: http://pgaofcanada.uberflip.com/i/892321
DIRECTORS): WORK EXPERIENCE: years ethic re- marketing club staff Ontario) and coaching relations, Ontario) back shop performance reviews, marketing, sales, (1993-1995) CAREER MAP DEAN MANZ CURRENT ROLE: Head Golf Professional: Wascana Country Club YEARS IN CURRENT ROLE: 4 years WORK EXPERIENCE: 24 years FOLLOW CONNECT SENIOR PROFESSIONAL MID-LEVEL PROFESSIONAL EMERGING PROFESSIONAL 9 YRS 2 YRS 1 YR 1 YR 1 YR 4 YRS 6 YRS 24 YEARS Assistant, Pro Shop 1993 – 2002 Melfort Golf & Country Club (Melfort, S.K.) Key Learnings: Basic club operations, communicating with member, building relations with boss and fellow staff, time and self-management Head Golf Professional 2010 Candle Lake (Candle Lake, S.K.) Key Learnings: Overall management of an operation, staffing, retailing, selling and growing the membership; financial account- ability for club's profit/loss, daily reporting to owner, teaching and motivating all staff Assistant Golf Professional 2005 Elk Ridge Resort (Waskesiu, S.K.) Key Learnings: Making relationships, retailing in a large facility, service standards, retailing, coaching and mentoring other staff (est 12 staff), refining teaching approach Head Golf Professional 2011 – Present Wascana Country Club (Regina, S.K.) Key Learnings: Leading golf operations of an elite club, hiring, training, and mentoring assistant pros and staff, establishing new customer-focused expectations and behaviors, support- ing club's strategic plans Assistant Golf Professional 2003 – 2004 Melfort Golf & Country Club (Melfort, S.K.) Key Learnings: Leading the development and implementation of the junior program, managing staff, providing feedback, becoming a role model and leader Head Golf Professional 2011 Elk Ridge Resort (Waskesiu, S.K.) Key Learnings: Managing all aspects of a top golf resort (pro shop, back shop, retailing, merchandising, teaching, program imple- mentation), initiated new inventory control mechanism, solidify customer service. Assistant Golf Professional 2006 – 2009 Wascana Country Club (Regina, S.K.). Key Learnings: Adapting behavior and building relationships in a private club, refining teaching approach, fitting clubs, assessing member's needs Education / Certification / Membership • Business Admin/Professional Golf Management Diploma, Lethbridge Community College (2006) • Taylor Made Advisory Board Member (2016 – present