Issue link: http://pgaofcanada.uberflip.com/i/892321
4. What challenging experiences or setbacks did you have prior to becoming a head professional; experiences which you learned a lot from and that helped you in your career? KEY FACTORS STRENGTH SUPPORTING EVIDENCE WORKING FOR A CHALLENGING LEADER / HEAD PROFESSIONAL PPP (STRONG POSITIVE) "I worked for an experienced head professional who had a leadership style that really forced me to reflect on how I wanted to lead…at the end of the day I decided to move on as the environment wasn't going to allow me to develop into the person I wanted to become" --- Dus n Kerr-Taylor "My head professional wanted the best from us and told me directly that I wasn't mee ng his expecta ons one par cular day…he then explained all the things he 'thought' could go wrong later in the day on the prac ce range…his proac ve thinking approach really influence the way I think today" --- Lindsay Bernakevitch "In my first associate role, I worked for a strict, no-nonsense head professional… he was difficult to please but his style clicked with me…he helped me to understand the standards that I needed to expect of myself…and this was invaluable to me long-term" --- Tim Moore EXPERIENCING FAILURE AND/OR STRUGGLING IN ROLE PPP (STRONG POSITIVE) "When I was 20-years-old I was fired by my head professional who was my mentor…he told me my a tude was bad and I wasn't a good role model for the younger staff…he was right…I wouldn't have hired me…I was forced to reflect on my behavior and decide if I wanted the job…I did and asked for / got my job back…I learned not to take any job for granted" --- Cory Kartusch "I wasn't successful applying for a couple of roles I really wanted…I had to figure out why and got some feedback…I worked at being more humble and talking about my team's success instead of my own…and to also not take every failure so personally" ---- Alan Palmer "My first three years at the club was a real struggle with all the demands at work and home…I wanted to quit but didn't…I really had to dig deep and work through all the challenges…and I became a stronger person as a result" --- Debbie Savoy-Morel "I decided to take a role at a club and ownership changed…I wasn't a good fit and needed to face the fact that I made a mistake… so I cut my losses and le to take a temporary role. I learned the importance of making sure my personal values align with the club" --- Dave Zibrik ACCEPTING A LESSER ROLE PP (MODERATE POSITIVE) "When I took a role at Whistler I took a step backwards within the overall club structure and team culture…and had to figure out how to fit into a new team, build new rela onships yet differen ate myself from the other associate professionals" --- Miles Mortensen "In between golf-related roles I took a six-month serving job at Starbucks…hated role…it was so demeaning being yelled at by customers when you got their la es wrong…but when I reflect back… I learned so much in the role… the importance of staff training and Starbuck's customer-service values and culture…this has stuck with me and I s ll refer to their approach today" --- Lindsay Bernakevitch CAREER MAPPING: AN INVESTIGATIVE LOOK AT THE CAREER TRANSITIONS OF PGA OF CANADA HEAD PROFESSIONALS