Issue link: http://pgaofcanada.uberflip.com/i/892321
19 3. When you think about your career in totality and all the posi ve experiences you've had that has led you to become a head professional, are there certain experiences that significantly influenced the way you think and act. If so, what were these experiences and what did you learn? KEY FACTORS STRENGTH SUPPORTING EVIDENCE RELOCATING TO NEW CLUB TAKING ON A NEW ROLE PPP (STRONG POSITIVE) "I took some calculated risks moving around but it was key to my development… went to Tobiano which allowed me to try something new…I was given an opportunity and I learned a lot about myself" --- Miles Mortensen "The move to Capilano was big…they allowed me to try some new things…I was willing to fail...but the new PO system worked out" --- Dave Zibrik "Moving from where I was comfortable to a new club in O awa exposed to a fantas c mentor who introduced me to advanced teaching concepts that I s ll use today. Once I got away from my home town and was removed from my comfort zone is when I started to figure things out" --- Cory Kartusch RECEIVING HONEST FEEDBACK ON PERSONAL PERFORMANCE PPP (STRONG POSITIVE) "I asked my colleagues for feedback on how I came across and then worked with a consultant to improve my ability to 'tell my story' and differen ate myself in interviews…this made all the difference" ---- Dus n Kerr-Taylor "I got a lot of feedback from my mentor…he taught me how to sell and more importantly how to listen" ---- Dean Manz "I worked for a head pro with high professional standards…he allowed me to make mistakes but was quick to correct my behavior and ins lled a code of conduct" --- Tim Moore OBSERVING LEADERS / FELLOW HEAD PROFESSIONALS AND BUILDING A NETWORK PPP (STRONG POSITIVE) "The first general manager I work for taught me what leadership is all about…he never cri cized me if something didn't go right…rather, he would ask me to go back and figure out 'what' happened? What could have led to a be er outcome? He opened up my horizons on how to approach work and lead people" ---- Debbie Savoy-Morel "I purposely visited this one head pro who ran a great pro shop and just observed how he did things…observing the prac ces of other respected Head Professionals has always has had a big influence on me" ---- Dean Manz "Whenever I travel to any club I inten onally sit down with the head professional, ask ques ons, and learn about how they do things…ex: member- guest policies, event management, how much they charge for a lesson, etc,…and then share what I do" ---- Alan Palmer