Issue link: http://pgaofcanada.uberflip.com/i/892321
CAREER MAP DUSTIN KERR-TAYLOR VOLUNTEER ROLES (PGA OF ONTARIO – BOARD OF DIRECTORS): President (2011 – 2012) Education Chairman/Vice President (2008-2010) Awards Chairman (2007) Membership Chairman (2004-2007) FOLLOW CURRENT ROLE: Head Golf Professional: Bayview Country Club YEARS IN CURRENT ROLE: 5 years WORK EXPERIENCE: 22 years CONNECT SENIOR PROFESSIONAL MID-LEVEL PROFESSIONAL EMERGING PROFESSIONAL 2 YRS 1 YRS 3 YRS 5 YRS 8 YRS 5 YRS 7 YRS 22 YEARS Associate Golf Professional 1994 – 1995 The Briars Golf Club (Jackson's Point, Ontario) Key Learnings: Overview of club operations, intro to merchandising, observing various teaching approaches, dealing with both public and private members, customer service requirements of club Associate Golf Professional 2000 – 2004 Bayview Country Club (Thornhill, Ontario) Key Learnings: Staffing, managing, and leading staff, work ethic re- quired to be successful, purchasing and marketing club services; communication with senior club staff Associate Golf Professional 1997-1999 The Briar's Club (Jackson's Point, Ontario) Key Learnings: Managing with increased responsibility over teaching program delivery, managing student & parent's expectations, marketing clinics Head Golf Professional 2012 – Present Bayview Country Club (Thornhill, Ontario) Key Learnings: Delegation of responsibilities, mentoring and coaching staff, policy development, volunteer board relations, strategic business planning First Assistant Golf Professional 1996 Rosedale Golf Club (Toronto, Ontario) Key Learnings: Working in an elite, private club, dealing with demanding members, self-management, living on my own, adapting working style to a tough Head Professional, knowing what core values/environment I need to be successful Head Golf Professional 2004 – 2011 The Mandarin Golf Club (Markham, Ontario) Key Learnings: Setting overall direction for pro shop and back shop operations, staffing, training and performance reviews, inventory management, retail pricing, marketing, sales, supplier contracting, customer service Education / Certification / Membership • Golf Complex Operations and Management, Specialized Associate Degree, The Golf Academy of the South, Orlando, Florida (1993-1995) • PGA of Canada Class "A" Licence (1994) • Titleist TPI Certification (2017) • Certified – CPR, First Aid (2015) • Certified – Coaching New Competitor, PGA of Canada (2013) • Leading Customer Focused Teams Certificate, eCornell, (2012) • Certified – WSIB Joint Health & Safety (2012) • Membership – Association of Golf Merchandisers (since 2007) • Food & Beverage Management, Certificate, The Golf Institute of Canada, Toronto, Ontario (2007) • Seminar – Teaching Golf, Craig Shankland (2003) • Seminar – Building Excellence in the Golf Facility (2002) • Certified – Callaway Custom Fitting, Carlsbad, California (2001) • Seminar – Rules of Golf, Golf Canada, Toronto, Ontario (2000) • CPGA Teaching Certificate Levels 1-4 (1997) • Seminar – Team Building and Agronomy, Toronto, Ontario (1995) SENIOR PROFESSIONAL MID-LEVEL PROFESSIONAL EMERGING PROFESSIONAL Assistant, 1993 – Melfort Key Learnings: Basic building self-management Assistant 2005 Elk Ridge Key Learnings: Making standards, (est 12 Assistant 2003 Melfort Key Learnings: Leading junior becoming Assistant 2006 Wascana Key Learnings: Adapting club, refining member's