Issue link: http://pgaofcanada.uberflip.com/i/892321
CONCLUSION ONE EXPERIENCE AS A TEACHER (especially new and challenging ones) When Head Professionals were asked to reflect on their careers and those experiences that pos- i vely impacted their development, both survey and interview respondents gave numerous ex- amples of posi ve on-the-job experiences. This is not surprising knowing the power of learning through doing. Notably, the examples provided were not your typical or rou ne day-to-day experiences. Rath- er, they described workplace situa ons that forced the Professional out of their comfort zone, to confront something dif- ferent, and that caused them to respond or act in new ways. As Figure 1 illustrates, being challenged to do something new, including increasing the scope of the work performed were rated as being the most beneficial to the development of skills associated with the five key responsibili es of a golf professional. FIGURE 1. Key experiences that benefit a golf professional's development KEY AREA OF RESPONSIBILITY WHAT EXPERIENCES WERE MOST BENEFICIAL TO YOUR DEVELOPMENT? MARKETING, PROMOTING, SELLING • First me dealing with customers – 84 % • Building a marke ng program from scratch – 74 % PLAYER DEVELOPMENT • First me instruc ng / coaching someone – 90 % RETAIL MANAGEMENT • Building a marke ng program from scratch – 76 % MANAGING FINANCE AND PERSONNEL • First me managing people – 88 % • Managing an increased number of people and budget – 81 % RETAIL MANAGEMENT • First me managing people and volunteers – 89 % • Building policies and procedures documents from scratch – 84 % While posi ve and/or new developmental experiences as discussed above were iden fied as important to one's career growth, they may not be as developmentally rich as those experiences that force someone to struggle. I took some calculated risks but it was key to my development… went to Tobiano which allowed me to try something new… I was given an opportunity and I learned a lot about myself. -- Miles Mortensen CAREER MAPPING: AN INVESTIGATIVE LOOK AT THE CAREER TRANSITIONS OF PGA OF CANADA HEAD PROFESSIONALS