Issue link: http://pgaofcanada.uberflip.com/i/1049390
GRAYDON D Sandy Cross Senior Director, Diversity & Inclusion - PGA of America The Fundamentals of Diversity and Inclusion Today's most successful businesses are defined by their commitment to diversity and inclusion. They recognize that diversity and inclusion are vital to the health and relevance of their business and to their ability to attract an increasingly diverse consumer population. In this presentation you will: • Discover the difference between diversity and inclusion • Explore the dimensions of difference and how they intersect • Better understand contemporary and culturally acceptable language to engage consumers across differences • Recognize and learn ways to overcome unconscious bias • Examine demographic Megatrends your business can capitalize on • Learn why workforce diversification is critical and how to go about doing so • Leave with actionable insights to lead inclusively SOUTH STUDIO 3 Tim Robinson, Ph.D Senior Associate, Talent and Leadership Practice, LHH Knightsbridge Stop the Churn: Strategies to Improve Employee Commitment & Retention We're able to attract good people, but can't keep them!" This is a common complaint from an increasing number of organizations, in all business sectors, who are experienc- ing difficulties engaging and retaining their employees (especially their top performers). This highly interactive workshop will review some basic motivational theories related to job satisfaction and retention. It will challenge participants to reflect on their own level of job satisfaction and commitment. This reflection, in turn, will be used to discuss and create practical solutions to improve their club's employee value proposition (EVP) to reduce staff turnover. 02 TUESDAY, NOVEMBER 27