Issue link: http://pgaofcanada.uberflip.com/i/892321
CAREER MAP LINDSAY BERNAKEVITCH VOLUNTEER ROLES: Board of Directors, Thunderbird Golf Society (2011 – present) FOLLOW CURRENT ROLE: Head Golf Professional: Victoria Golf Club YEARS IN CURRENT ROLE: 3 years WORK EXPERIENCE: 22 years CONNECT SENIOR PROFESSIONAL MID-LEVEL PROFESSIONAL EMERGING PROFESSIONAL 4 YRS 4 YRS 4 YRS 3 YRS 5 YRS 6 MTHS 22 YEARS Assistant Back Shop & Golf Shop 1995 – 1999 Emerald Park Golf & Country Club (Regina, S.K.) Key Learnings: Basic back shop and club operations, managing driving range, developing fellow staff and member relations, exposure to tournament golf Assistant Golf Coach 2009 – 2014 University of British Columbia (Vancouver, B.C.) Key Learnings: Evaluating players, coaching for performance, physical and mental preparation, planning practice, tracking team expenses/financial management Owner Lindsay Bernakevitch Golf LLP & Touring Professional (Canadian Tour) 2004 – 2008 Vancouver B.C. Key Learnings: Marketing, promoting of golf-related services, company sponsorship, accounting, bookkeeping, scheduling and budgeting, managing self Head Golf Professional 2014 – Present Victoria Golf Club (Victoria, B.C.) Key Learnings: Enhancing member experience thru club services and member events, designing and implementing programs, selecting and motivating staff to deliver exceptional customer experience, communicating plans to club's Board of Directors, managing volunteers Member, Canadian National Golf Team 2000 – 2003 Vancouver B.C. Key Learnings: Player practice and prep, tournament hosting, advance teaching methods, equipment fitting, networking with PGA professionals and players Assistant to Senior Associate Golf Professional 2009 – 2014 Shaughnessy Golf & Country Club (Vancouver, B.C.) Key Learnings: Hiring and managing staff, managing hi-level club events / tournament, retailing best practice, junior pro- gram management, refining teaching practice Barista, Starbucks Coffee Company 2008 (6 months) Vancouver B.C. Key Learnings: Persevering in a difficult role, dealing with difficult cus- tomers, importance of a customer experience culture and how to select, train and reward staff to provide great service, techniques to align company values with everyday actions Education / Certification / Membership • PGA of Canada Class "A" License (2011) • Bachelor of Arts (English Literature), University of British Columbia (2004) • Certified Collegiate Coach, National Association of Intercollegiate Athletics (2011) • Member – Canadian National Golf Team (2000- 2003) • Member – Association of Golf Merchandisers • Member – Canadian Society of Club Managers SENIOR PROFESSIONAL MID-LEVEL PROFESSIONAL EMERGING PROFESSIONAL Associate 1994 Wascana Key Learnings: Basic retailing/merchandising, ing juniors private Associate 2000 Carleton Key Learnings: Adjusting tive teaching ing to Education • PGA of Canada • Business Admin/Professional • Level 3 Certified • Level 2 Certified • NCCP Certified • AimPoint Certified • BodiTrak Certified • Edel Certified • Vision 54 Camp • Member, PGA • Member, Titleist • Member, Golf • Member, Proponent • St. Charles Pro • St. Charles Golf • St. Charles Corporate • St. Charles Golf • St. Charles Junior • St. Charles Ladies