PGA of Canada

CONCLUSION FOUR HIGH POTENTIAL OR GROWTH MINDSET One of the many highlights from the analysis of the inter- view transcripts was the reali- za on these top Head Profes- sionals had acquired what is referred to as a "high poten al or growth mindset." At its core, a growth mindset requires someone to be hum- ble and believe that with the help from others, their current capabili es can be cul vated through careful planning, effort and feedback. They do not see taking risk and trying hard as things that might reveal one's inadequacies. Rather, they viewed them more like personal a ributes that open the door to s mula ng work and opportuni es to learn and get be er. According to renowned leadership researchers, Michael Lombardo and Robert Eichinger, someone can be considered as high poten al if they can learn from experience, acquire new skills (or hone current ones) and then use these skills in new or first- me situa ons. Further, the research implies that aspiring golf professionals who have the ability to learn from powerful on-the-job experiences (both posi ve and nega ve) have higher emo onal intelligent scores, leadership po- ten al, and long-term job success. Conversely, aspiring golf profession- als who show an inability to learn from these same on-the-job experi- ences o en derail and struggle to advance in their careers. "Failure is an opportunity to grow" "Feedback is construc ve" "I like to try new things" "I can learn to do anything I want" "I am inspired bythe success of others" "My effort and a tude determine my abili es" "Challenges help me to grow" GROWTH MINDSET In between golf-related roles I took a six-month serving job at Starbucks…hated role… it was so demeaning being yelled at by customers when you got their la es wrong… but when I reflect back… I learned so much in the role… the importance of staff training and Starbuck's customer-service values and culture…this has stuck with me and I s ll refer to their approach today. -- Lindsay Bernakevitch CAREER MAPPING: AN INVESTIGATIVE LOOK AT THE CAREER TRANSITIONS OF PGA OF CANADA HEAD PROFESSIONALS

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