Issue link: http://pgaofcanada.uberflip.com/i/892321
23 7. What development ac vi es would you recommend that would address the reasons golf professionals struggle in their career? (Note: reasons that were iden fied in Ques on 6.) REASON (FROM QUESTION 6) DEVELOPMENT ACTIVITIES BECOMING COMPLACENT, STOP LEARNING AND DEVELOPING "Volunteer for various club events that you know nothing about…once you get your Class "A" volunteer for a PGA zone board" --- Dus n Kerr-Taylor "Early in your career during the off-season get a job at a good company like the Four Seasons and take advantage of their customer service training…don't worry about how much you're making…the experience will help your career" --- Dave Zibrik "Find someone who will help you build and support a professional development plan…and follow through with it…the best professionals consistently dedicate their own me and money to their professional development" --- Cory Kartusch "Find the best pro out there and develop a mentoring rela onship with them…working around the best people in the best clubs you're bound to learn" ---- Dean Manz LACKING PRESENCE AND INABILITY TO BUILD RELATIONSHIPS "U lize every lesson opportunity to build deeper rela onships with your members…be deliberate and get to know them one-on-one…this will also help to raise your profile / status in the club. Being a proficient coach is one of the keys to developing long las ng rela onships with your members" --- Cory Kartusch "Make a choice to smile even when you don't feel like it…get out from behind the counter and talk to every member…not just the popular ones" --- Lindsay Bernakevitch "You've got to work at it…and change your a tude if need be…you've just got to love to please people and mee ng the needs of members…if you don't the job may not be the right one for you" --- Dus n Kerr-Taylor FEAR OF FAILURE AND NOT ACCEPTING NEW CHALLENGES "Go to the head pro or GM and ask to par cipate on (or a end) a club commi ee…don't sit back…you need to force yourself into these situa ons…most head pros will support you asking" --- Lindsay Bernakevitch "I strongly recommend that all young assistant pros, before their life gets too complicated, consciously move to a new club every 3 years…no ma er how good they have it…experience public, resort, private, elite, etc,…look for the best person in the best club and just go…don't worry about your status as these experiences will give you broader knowledge and perspec ves that will help you later on" ---- Alan Palmer LACKING KEY LEADERSHIP SKILLS RELATED TO CUSTOMER FOCUS, ACCOUNTABILITY, BUSINESS ACUMEN, CHANGE MANAGEMENT, AND TIME OR SELF-ANAGEMENT "It takes me for most professionals to make the switch to focus on the customer…it won't happen over- night…when I le the Canadian team it took me almost two years to totally make this switch…your 'job' is no longer focused on you…but about the needs of others…you need to put your pride or ego in your back pocket and leave it there…if you can't make this switch and acquire this focus you will not be successful" --- Debbie Savoy-Morel "Work for someone that is known to be a good mentor and good at running a business, leading change, etc, stay quiet, listen and learn" --- Miles Mortensen "You need to con nually take courses every year…as you take on new roles you need to con nually build your skills" ---- Dale Schienbein "Educa on provides you with basic theories related to change management for example…you need this formal training to feel confident leading change" --- Miles Mortensen