PGA of Canada

CAREER MAP MEGAN CHAPMAN VOLUNTEER ROLES: • Nature Conservancy of Canada. Support Science Manager in preparation of detailed conservation plans (2008) • Local schools, organizing and facilitating golf classes in the gymnasium. Created fun and educational circuits for approximately 160 children that exposed them to golf (2011 – 2015) CURRENT ROLE: Head Teaching Professional: The Georgian Bay Club YEARS IN CURRENT ROLE: 5 years WORK EXPERIENCE: 15 years SENIOR PROFESSIONAL MID-LEVEL PROFESSIONAL EMERGING PROFESSIONAL 4 YRS 4 YRS 1 YR 5 MTH 5 YRS 15 YEARS Player-Captain 2003 – 2007 Colorado State University (Fort Collins, C.O.) Key Learnings: Stabilized my identity; improved my self-awareness, self-worth, and confidence to be the type of person and player I wanted to be; time and self-management; competition preparation, practice planning, communication, and coaching; resolving con- flict and team building; financial management. Assistant Teaching Professional 2009 – 2013 The Georgian Bay Club (Clarksburg, Ontario) Key Learnings: Developing confidence in teaching approach with junior, adults, low/high handicaps, and competitive players; improved my ability to connect with people especially junior girls; how to inspire and moti- vate junior girls to develop their sense of self and move along a path that is right for them and not others. Golf Shop Assistant 2008 (Summer) The Georgian Bay Club (Clarksburg, Ontario) Key Learnings: Basic operations of Tier 1 private club; importance of customer experience as it applies to all aspects of golf operation; introduction to retailing, tee-sheet management, teaching lessons; organizing club events; resolving complex problems involving both people and events. Manager 2007 – 2008 Bridges Tavern (Thornbury, Ontario) Key Learnings: How to lead and manage staff; creating the right atmosphere to manage friends and former col- leagues; applying strategies to resolve customer issues; establishing customer-focused environment/culture with staff; importance of end-to-end process efficiency within a service-oriented business; staffing and inter- viewing; performance management of poor performers. Education / Certification • Bachelor of Science Degree (Major: Natural Resources; Minor: Political Science), Colorado State University (2007) • PGA of Canada Class "A" License (2009) • Certified – Hatha Yoga Instructor, Yandara Yoga Institute, Todos Santos, Baja California, Mexico (2009) Head Teaching Professional 2013 – Present The Georgian Bay Club (Clarksburg, Ontario) Key Learnings: Adapting leadership behavior to expecta- tions of a Head Teaching Professional; assuming responsibili- ty for entire operation including the club's Teaching Academy; hiring, training, managing, and leading staff; assessing current programming, modifying and designing new programs to promote Academy; preparation of annual strategy and mon- itoring budget; communicating to senior team and Board; managing all the administrative duties; continuously learning related to how to bring out the best in others and guide peo- ple inward to discover their own natural gifts. Noteworthy Achievements • Ontario Junior Girls Champion (2003) • Member – Ontario Provincial Golf Team (2004) • Captain of the Colorado State Women's Golf Team (2005-2006) • Player of the Year at Colorado State University (2007) • Awarded Golfer of the Year from the Rotary Club of Fort Collins at Colorado State University (2007) • Mid-West Conference Academic All-Conference Team (2005, 2006, 2007) • Named to the NGCA All-Scholar Team (2005, 2006, 2007) FOLLOW SENIOR PROFESSIONAL MID-LEVEL PROFESSIONAL EMERGING PROFESSIONAL Pro Shop 1992, Niakwa Key Learnings: ing pro relationships; importance feedback; ers; self-management Teaching 1999 Golf Central Key Learnings: ness; coaching men's teaching self-management 5 Assistant 1994 Pine Ridge Key Learnings: managing ling and solving instructional developing 3 Golf 1992 – The Golf Key Learnings: players and correction structional building passion 2 Head 1995 – South Key Learnings: Head lead and improvement and beverage club services programs motivate 4

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